Date Last Updated: May 16, 2011
Kenpo Connection is committed to protecting the privacy of our Visitors and Customers.
other information about our Visitors and Customers.
Kenpo Connection believes that our online Visitors and Customers need to be provided clear and prominent notice regarding what personal
information is being collected about them, how it will be used, whether or not it will be disclosed,
and if so, to whom.
Many entities have examined the issue of privacy and developed guidelines for establishing
reasonable policies. We believe that by addressing these issues, we will fulfill the goals of fair
information use supported by the U.S. government and a variety of industry groups:
The Glossary of Terms at the end of this Policy defines words
with specific meaning as used in these guidelines.
- Kenpo Connection collects navigational data about where individual site visitors come
from, exit to, and go while on our website. We do not disclose this information to third parties,
except for those with whom we have contracted to analyze and safeguard the data on our behalf.
- We may use web browser "cookies" to track progress through
our Web site, but the cookies will not be used to collect or store individually identifiable
information nor be linked to other information that allows us to identify any specific individual.
site personalization or other eCommerce features such as product recommendations and your shopping
- We do not share navigational data with outside companies, except with those with whom we have
contracted to analyze and safeguard the data on our behalf.
- We do not disclose individual names or customer contact information (such as telephone
numbers, email address, or various personal identification numbers), to any third party without
your prior consent, except as required by law, or as needed to fulfill an order or deliver a
product that a customer has ordered.
- Service partners will abide by Kenpo Connection's privacy policies.
- Additionally, we may share information with law enforcement agencies or other companies
assisting us in fraud prevention or investigations.
- In support of maintaining a safe and secure environment for credit card purchases, it is
essential to our customers that we use credit card and other billing account numbers only for the
fulfillment of purchases or other transactions initiated by our Customers. We do not use credit
card or other billing account numbers in other ways without your prior consent.
- We do not release to third parties specific customer account information except to comply with
valid legal process or in reasonable efforts to fulfill a transaction initiated by our Customers.
- We provide Customers with the opportunity to update or correct contact and billing
We provide to our customers a means to update and ensure the accuracy of
their online contact and billing information. For security reasons, we will not disclose the
original information directly to the customer, but rather provide a means to reenter changes to
the information on record.
The objective of the online purchases principle is to protect the information about customer
transactions and other online uses from misuse and unauthorized disclosure.
When we facilitate a transaction which is to be fulfilled by an outside party, we will not use the
specific, individually identifiable transaction information collected from a customer for purposes
other than fulfilling the transaction without your prior consent.
We do not sell or rent customer contact information to anyone.
Safeguarding Personal Information.
The objective of the safeguarding personal information principle is to take reasonable steps to
protect your privacy using a variety of security procedures and controls. We use specialized
technology, privacy protection controls and restrictions on employee access in an effort to safeguard
your personal information.
- We implement a variety of security measures to safeguard personal consumer information. Among
other things, we employ Secure Socket Layer (SSL) encryption to keep sensitive data secure in
transit between your computer and our web servers. To learn more about SSL data encryption and
how it helps to secure your personal information, click
- We do not allow our employees to access personal information unless such access is warranted
by business necessity.
- We also require companies contracted as agents to take reasonable steps to safeguard any
personal consumer information they handle on our behalf.
- We require employees to acknowledge that they understand and will comply with our privacy
We will keep you informed, clearly and prominently on this page, about what we do with your
personal information, and we will advise you here if we change our policy. The objective of the notice
principle is to ensure that you are aware of and understand how we protect your privacy.
- We explain to visitors and customers how their information is used by providing this written
when they make a purchase.
- We provide written notice of policy changes through prominent and ongoing disclosure.
- We provide a means for Visitors and Customers to ask questions about, voice concerns about, or
Contact Us Form
P.O Box 4305
San Diego, CA 92164
GLOSSARY OF TERMS
Account Information: Information pertaining to and supporting
the management of a customer's account, including but not limited to account
numbers and other account identification, promotion information,
registration/cancellation information, and preferences and profiles.
Aggregate: Information considered as a whole or in groups.
Compiled information that does not disclose individual identity.
Billing Information: Customer generated information specific
to a customer's billing and payment methods and history, including but not
limited to bills, payment and billing statements, credit card number, credit
card expiration date, checking account number, debit card number, and credit
Choice: Providing customers options about how their
information can be used, such as opt-outs of email marketing offers.
Collection: Requesting, recording, or generating information.
The automatic or manual collection or receipt of customer information from a
customer or other party.
Contact Information: Information to support contacting
customers, including but not limited to name, mailing address, telephone
numbers, email addresses, and fax numbers.
Cookie: A collection of data that gets
entered into the memory of Web browsers by some Web sites. This data contains
the domain, path, lifetime, and values of variables that are set by the Web
site. Cookies may be "permanently" or temporarily stored as small text files on
your computer's hard drive.
Customer: Someone who has registered
with us for the purpose of making a purchase or who has made a purchase from us
in the past. Generally, we store much more information regarding Customers,
including but not limited to Contact Information, Account Information, and
Individually Identifiable Information. Customers are different from Visitors.
Disclosure: The release of information to unafilliated third
parties. Disclosure does not include release to those agents and vendors who
are covered by appropriate non-disclosure and confidentiality agreements or
release of information for the purpose of complying with valid legal process,
to protect the rights or property of Kenpo Connection, or for emergencies. If you
initiate contact with a third party with regard to us, we may disclose your
communication with us or other relevant informtion to that same third party.
Individually Identifiable Information: Any information which
can be used to identify a specific individual in particular by reference to an
identification number or to one or more factors specific to the individual's
physical, physiological, mental, economic, cultural status, or social
Marketing: Promotions provided by us. May be through direct
mail, email, pop-ups, banner and/or other online advertisements.
Navigational Information: Information about what visitors or
customers do online and where they go, including but not limited to recency of
visit to specific online areas, frequency of visit to specific online areas,
and pathing information.
Need to Access: The need to have access to information,
including private customer information, for the fulfillment of an official
Notice: Indications to visitors and customers about policies
and practices in effect.
Personal Information: Individual information about a customer
that is specific to that customer. Personal information includes but is not
limited to anything collected about a customer on an individual level and any
information volunteered by the customer, such as a personal profile or
Registration Information: Customer created, personalized
information used to customize services and content, and/or to fulfill
Private Communications: Communications that are intended
to be contained among a defined set of participants, such as Email. Message
board postings and public room conversations are not considered private
Private Information: Private information includes all
information about a customer that the customer has not made publicly available.
Public Information: Public information includes all online
information about a customer that a customer has made publicly available.
Publicly Available Consumer Data: Information acquired from
consumer marketing and reporting organizations and other publicly available
Transactional Information: Purchase information, including but
not limited to date of purchase, source of purchase, recency of purchase,
frequency of purchase, dollar amount of purchase, type of product or product
category purchased, means of purchase, type of credit card used, other uses of
Use: Processing, transmitting, transforming, or otherwise
handling information. Includes promotional, advertising, and marketing use.
Visitor: A Visitor to our Web site.
Visitors are different from Customers.
(All Customers are Visitors, but not all Visitors are Customers.)